The 10-steps to retail success is a unique methodology designed by Clare Rayner, The Retail Champion, to enable retail business owners, whether starting up or already trading, online only or multi-channel, to develop robust and repeatable processes and systems to create scalable, saleable enterprises. From this book established and would-be retailers will learn the key ingredients that will enable them to become a retail champion!
The 10-steps include:
1. Defining your Goal and Mission
2. Deciding your Positioning
3. Identifying your Ideal Customer
4. Creating your Range Plan
5. Implementing your Pricing and promotional policy
6. Developing your Channel & Location strategy
7. Designing your Customer Engagement processes
8. Determining your Sourcing & Supply chain model
9. Planning & Controlling your business
10. Setting up an effective Back office
But please have a look yourself!