– How the industry has been affected by the change in shopper behaviour.
– How retail has been shaped by events such as the recession.
– Who will shape the industry in the future and the implications for retailers today.
– Predictions on how retail will look in 2020.
To access the whitepaper visit:http://www-01.ibm.com/common/ssi/cgi-bin/ssialias?infotype=SA&subtype=WH&htmlfid=REW03013USEN